Get to know each executive director as an individual and understand their unique challenges and goals. Build trust and rapport so that they feel comfortable opening up to you and sharing their vulnerabilities.
Offer constructive feedback that is specific, actionable, and timely. Help executive directors identify their strengths and areas for improvement, and provide them with coaching to help them develop their skills.
Encourage executive directors to participate in training and development programs, attend conferences, and network with other professionals. Help them stay up-to-date on the latest trends and best practices in the senior living industry.
Trust your executive directors to make sound decisions and give them the autonomy they need to do their jobs effectively. Avoid micromanaging and allow them the freedom to experiment and take risks.
Recognize and celebrate the accomplishments of your executive directors. This will help them feel valued and motivated to continue doing great work.
Ensure that executive directors have access to the resources they need to succeed, such as financial support, staffing, and technology.
Create a culture where mentorship is valued and encouraged. Pair executive directors with experienced mentors who can provide them with guidance and support.
Develop a network of support for executive directors, so that they can connect with each other, share ideas, and solve problems.
Hi there! I am Erin Thompson and I have passionately thrived within the senior living industry over the last 20 years. As an Executive Director, I have been able to change the lives of thousands of residents and support their families through the challenges of caring for an elderly loved one. I have pursued excellence in all the communities I had the privilege of leading.
However, I have recently pivoted into the digital world to share my knowledge and expertise! For example, I have created two podcasts for each group of individuals that I serve. My future plans include creating a digital course guiding families on all the options available to everyone.
Regardless of where my work takes me, my mission is to aspire for more education for families and professionals alike–each person should be able to define their measures of success. I want to mentor and motivate Executive and Sales Directors in the senior living industry in order to create a beautiful experience for every current and future resident.